Dia out of Encino, Ca () I signed up for eHarmony and you can, in this 2 hours, decided to cancel just like the I’d receive websites I preferred. We had the website and was taught to-name an 800- amount. I happened to be advised you to definitely while the I in past times had a free account (which i in the good faith experienced is closed) they would personal the new account basically wished but they create perhaps not refund my personal bank card to the $251 into you to-seasons subscription. Y out of Vancouver, Canada () We signed up with eHarmony in for a single-year-registration regarding $250 (3 monthly installments of $).
We signed my personal membership online and emailed a buyers services rep. My Summer bank card declaration implies that eHarmony possess billed me personally $ getting an extra repayment. We emailed the organization to try and look after this matter however, the fresh new effect I’d back was they’re not capable terminate my subscription and also the third commission was billed into . Their reimburse rules is extremely obscure and you may mistaken. Their buyers properties agent. Courtney out of Venice, California () In my opinion eharmony provides false ads. In the first paragraph of their email they enhance another type of provide out-of ninety days on cost of step one.
Thus. Wayne off Coconut Creek, Fl () I find the organization becoming extremely misleading. They encourage great suits, nevertheless of those that they delivered me personally was not. I signed up to make use of its totally free seven-time demo. They did not benefit myself, thus i attempted to cancelled online however, I received a contact stating I experienced to mention during the regular business hours. The person We spoke in order to spoke myself away from canceling from the providing me personally a different seven totally free months. I attempted it again and still wanted to cancel but this day the individual We talked to really was impolite and told you I had moved at night one week demonstration. She told you I’m able to not rating a reimbursement and you can informed me to just keep using the amount of time that we had already paid back to own.
One month later, I came across the assistance getting worst rather than fulfilling my personal means, and so i chose to terminate the services
We told her that i wasn’t wanting and their features but she told you as well crappy, you’re not going to get a reimbursement. Miranda out of Clarksville TN () I subscribed to a-year during the eharmony becuase of great “deal”. I became enrolled in weekly and you can made a decision to terminate my qualities (I got a thin range criteria as well as in 6 months I got over 50 fits, in my experience it absolutely was too in love and there try not a chance to really navigate because of all that with ease). It turned out which i is actually 8 days past the date limit and they will maybe not refund some of the currency. We told them that they may charges me for your day, not the entire year and additionally they don’t invest in it.
But then, because you comprehend, nearby the base of the webpage, on second so you can history part, it transform to three months toward cost of 1 Each Day
You will find attempted many time to find ahold of someone and you may it keep informing me to develop a page, https://brightwomen.net/es/mujeres-latinas-calientes/ that i did and got a fundamental setting letter straight back exactly how they might not help me and they was in fact gonna obtain currency, (which wants grievances in only page in today’s big date? I’ve terminated my card and want to declaration people later fees as fraudulant. For the time being I will consistently inquire Louise Guerin (Customers Affairs Movie director) having a simple solution. Yveth away from Lanham MD () Very disappointed, I siged up to own thirty day period trial, payed the subsription, their been thirty day period given that, You will find emailed eharmony, canceled new subscription, they have not responded to me personally, or returned my personal mony. They will not list an unknown number so you can support service or promote an email address to save an open comunication.